AFTERLIGHT

A place to return to

We are here to help.

Questions about your journey, sign-in or subscription? Send a message and tell us where you got stuck.

Updated September 26, 2026

Contact support

Project by James Johnson (artistic name).

Send a message

Include your display name, the email used for your account and what happened. Do not send a password, a sign-in link, card details or private answers.

Save your journey with your email to return from another device.

A few useful answers

How do I sign in without a password?

To sign in, request a link using your email address. Open the newest message and confirm entry. Each link works once and expires after 15 minutes. Requesting a new link replaces the previous one.

Can I continue on another device?

A verified email account lets you return to the same account on another device. A guest journey without a verified email is tied to this browser session. Avoid clearing this site's cookies or signing out if you have not saved your account.

I did not receive my sign-in link.

Confirm your email address and look in your spam folder. After requesting another link, use the newest email. If it still does not arrive, contact support. Never forward a login link.

How do friends and the tree work?

The world tree is the same map for everyone. Your journey is private. Accepted friends can see your route only when you enable path sharing. You can turn sharing off or remove a friend in Friends. Shared routes can allow someone who knows the story to infer choices.

How do I cancel?

Open Account & billing → Manage subscription. Cancel future renewal there; access continues until the end of the paid period. Read the billing and cancellation page. If you cannot reach your account, contact us.

How can I request my data or deletion?

You can download your saved path through Privacy & billing. For account access, correction or deletion requests, use the support form with the email linked to your account. We may need to verify ownership. Tell us separately if you also want to stop an active subscription.

I found a problem or accessibility barrier.

Tell us your browser and device, the approximate time and the steps that led to the issue. A screenshot can help if it does not reveal private information. Avoid including sign-in links or payment details.

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